Support
We’re here to help. Use the information below for your questions and support requests.
General Support
Reach out for general questions, suggestions or feedback.
mete@wavearc.coResponse time: within 24 hoursTechnical Support
Contact us for app usage, technical issues and bug reports.
mete@wavearc.coResponse time: within 12 hoursFrequently Asked Questions
How can I get support?
You can reach us at the email above. Use mete@wavearc.co for both general questions and technical matters.
How soon will I get a reply?
We aim to answer general support questions within 24 hours and technical support within 12 hours.
What information should I share?
Describe your issue in detail. For technical issues, remember to include your device model, OS version and app version.
Still Need Help?
If you couldn’t find the answer to your questions, don’t hesitate to contact us directly.
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